Privacy Policy

Last updated: July 27, 2026

Velcatt (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, store, and protect personal information when you visit or shop on https://www.velcatt.com/.

• Account & order details: name, billing/shipping address, email, phone, and order history.
• Payment information: processed by third-party gateways — we do not store full card or UPI credentials.
• Technical data: IP address, browser, device, and pages visited (cookies/analytics where enabled).
• Communications: messages you send by email or contact forms.

• To process and deliver orders.
• To send order status, shipping updates, and support replies.
• To improve our website, products, and services.
• To meet legal and tax obligations and prevent fraud.

We may share necessary data with payment processors, courier partners, hosting/email/analytics providers under confidentiality, and authorities when required by law. We do not sell your personal information.

Our site may use cookies for cart, login, preferences, and analytics. You can control cookies in your browser; disabling some may affect checkout.

We retain order and account data as needed for business, tax, and legal purposes, and use reasonable safeguards. No internet transmission is 100% secure.

Subject to Indian law, you may request access, correction, or deletion by emailing info@velcatt.com. We may verify your identity first.

Our store is not directed at children under 18. We do not knowingly collect personal data from minors.

We may update this policy from time to time. Continued use after updates means you accept the revised policy.