Terms and Conditions

Velcatt · Handmade Home Décor

Last updated: July 27, 2026

Welcome to Velcatt. By accessing our website or placing an order, you agree to these Terms and Conditions.

1. About Us

Velcatt sells handmade / handicraft home décor online.
Address: D-36, Ramganga Vihar, Moradabad, Uttar Pradesh 244002, India
Email:info@velcatt.com

2. Eligibility

You must be at least 18 (or supervised by a guardian) and able to enter a binding contract under Indian law.

3. Products & Pricing

  • Images are illustrative. Handmade items may vary in colour, texture, finish, or size — variations are not defects.
  • Prices are in INR unless stated otherwise and may change without notice.
  • We may correct errors and cancel affected orders, returning any amount paid for a cancelled order.

4. Orders & Payment

An order is an offer to buy. Acceptance occurs when we confirm and/or dispatch. Payment must complete via checkout methods. You must provide accurate shipping details.

5. Shipping

Orders are typically dispatched within 48 hours (2 working days) on working days. Sundays and all government / public holidays are non-working days and are excluded from working-day calculations. See our Shipping Policy.

6. No Refunds — Replacement Only

Velcatt does not offer refunds for change of mind or similar reasons. The only remedy is replacement of a product damaged in transit, if you meet the unboxing-video conditions in our Refund & Replacement Policy.

7. Intellectual Property

All site content is owned by or licensed to Velcatt and may not be used commercially without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, liability for any claim related to an order shall not exceed the amount you paid for that order.

9. Governing Law & Jurisdiction

These Terms are governed by the laws of India. All disputes are subject to the exclusive jurisdiction of courts at Moradabad, Uttar Pradesh, India.

Questions about this policy?

Velcatt · D-36, Ramganga Vihar, Moradabad, Uttar Pradesh 244002, India · Courts at Moradabad, Uttar Pradesh, India

Email info@velcatt.com